FREE WEBINAR: The Feedback-Feedforward loop of Agile Customer Relationships

Thurs. April 22. 2021, at 7:00 PM CET/ 1:00 PM East Coast, USA. Duration 1 hour

Presenters Paul Norton and Kurt Nielsen


Relationships with customers are a dynamic, complex and important part of any business. Continually understanding your customers and incorporating feedback into your product is essential for lasting success. Agile patterns and methodology can offer inspiration for how to approach this, helping organisations obtain crucial information and develop trusting and long-lasting relationships with customers. 

This webinar will focus on the following elements:

  • The feedback and feedforward loop of customer relations
  • Developing a culture of continual engagement with users and customers
  • Applying feedback and knowledge about customers in product development and design
  • Practical examples

Join us for this presentation and discussion and be inspired.You can sign up to the webinar through Meetup:


The Feed-Forward, Feed-Back Loop of Agile Customer Relationships

Thursday, Apr 22, 2021, 7:00 PM

Online event

12 Members Attending

As complexity abounds in relationship with customers, understanding their situation and how it develops becomes absolutely essential for any one who works in sales or other customer relations functions. – What is Feed-Forward and Feed-Back in relation to customers? – How to develop a culture of constant engagement with the users and customers? – Pr…

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