Revisiting the Deming Cycle
Deming’s approach to leadership and work came to have an enormous effect on the development of Lean thinking and specifically on Toyota’s production and development system. Building on top of …
Common understanding
There may not be a perfect solution, but the issue can be minimized. Complex situations often require input from different perspectives; in empowered, team based organizations, members contribute without fear …
Sustaining Customer Relations
Agemba Feedback Loop Technology and Agile Customer Circles are the foundation of sustainable customer relationships. By facilitating a deep understanding of customer requirements, supplier organizations can align their activities to satisfy and surpass expectations.